Privacy policy
Basic
This data protection declaration informs you about the type, scope and purpose of the processing of personal data (hereinafter referred to as „data“) within the scope of the provision of our services as well as within our online offer and the websites, functions and contents connected with it as well as external online presences.
The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions. As new technologies and the constant further development of this website may result in changes to this data protection declaration, we recommend that you read through the data protection declaration again at regular intervals.
With regard to the terms used, such as „processing“ or „controller“, we refer to the definitions in Art. 4 of the General Data Protection Regulation (DSGVO).
Collection and processing of personal data
The website operator only collects, uses and discloses your personal data if this is permitted by law or if you consent to the data collection.
Personal data is any information that can be used to identify you personally and that can be traced back to you – for example, your name, e-mail address and telephone number.
You can also visit this website without providing any personal information. However, in order to improve our online services, we store (without personal reference) your access data to this website. This access data includes, for example, the file you requested or the name of your internet provider. By making the data anonymous, it is not possible to draw conclusions about your person.
Handling of contact data
If you contact us as the website operator using the contact options offered, your details will be stored so that we can use them to process and respond to your enquiry. This data will not be passed on to third parties without your consent.
Terminology used
„Personal data“ means any information relating to an identified or identifiable natural person (hereinafter „data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
„Processing“ means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.
„pseudonymisation“ means the processing of personal data in such a way that personal data can no longer be related to a specific data subject without additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
„Profiling“ means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
Controller“ means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.
„Processor‘ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Relevant legal basis
In accordance with Art. 13 DSGVO, we inform you of the legal basis for our data processing. For users from the area of application of the General Data Protection Regulation (DSGVO), i.e. the EU and the EEC, the following applies if the legal basis is not stated in the data protection declaration:
The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 DSGVO;
The legal basis for processing for the fulfilment of our services and implementation of contractual measures as well as answering enquiries is Art. 6 (1) lit. b DSGVO;
The legal basis for processing for the fulfilment of our legal obligations is Art. 6 para. 1 lit. c DSGVO;
In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO serves as the legal basis.
The legal basis for the processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller is Art. 6(1)(e) DSGVO.
The legal basis for processing to protect our legitimate interests is Art. 6 (1) lit. f DSGVO.
The processing of data for purposes other than those for which they were collected is determined by the requirements of Art. 6 (4) DSGVO.
The processing of special categories of data (in accordance with Art. 9 (1) DSGVO) is determined in accordance with the provisions of Art. 9 (2) DSGVO.
Responsible body
The responsible body for data processing on this website is:
Agencia Auto Vehiculos Exclusivos S.L.U..
Calle Las Galletas 1L6
38632 Guargacho
España
Of course you can also contact us electronically: datenschutz @ agencia-auto.com. However, this address is reserved for data protection questions only.
The data controller decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).
Types of data processed
– Inventory data (e.g., personal master data, names or addresses).
– Contact data (e.g., e-mail, telephone numbers).
– Content data (e.g., text input, photographs, videos).
– Usage data (e.g., web pages visited, interest in content, access times).
– Meta/communication data (e.g., device information, IP addresses).
Business related processing
In addition, we process
– Contract data (e.g., subject matter of contract, term, customer category).
– Payment data (e.g., bank details, payment history)
of our customers, prospective customers and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.
Contractual services
We process the data of our contractual partners and interested parties as well as other clients, customers, clients or contractual partners (uniformly referred to as „contractual partners“) in accordance with Art. 6 para. 1 lit. b. DSGVO, in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose and the necessity of their processing are determined by the underlying contractual relationship.
The data processed includes the master data of our contractual partners (e.g., names and addresses), contact data (e.g., e-mail addresses and telephone numbers) as well as contractual data (e.g., services used, contents of the contract, contractual communication, names of contact persons) and payment data (e.g., bank details, payment history).
As a matter of principle, we do not process special categories of personal data, unless they are part of a commissioned or contractual processing.
We process data that is required for the justification and fulfilment of contractual services and point out the necessity of their disclosure, unless this is obvious to the contractual partners. Disclosure to external persons or companies only takes place if it is necessary in the context of a contract. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client as well as the legal requirements.
When using our online services, we may store the IP address and the time of the respective user action. This storage is based on our legitimate interests as well as the interests of users in protection against misuse and other unauthorised use. As a matter of principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims pursuant to Art. 6 Para. 1 lit. f. DSGVO or there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. DSGVO.
The deletion of the data takes place when the data is no longer required for the fulfilment of contractual or legal duties of care as well as for dealing with any warranty and comparable obligations, whereby the necessity of keeping the data is reviewed every three years; in all other respects, the statutory retention obligations apply.
Purpose of processing
– Provision of the online offer, its functions and contents.
– Answering contact requests and communication with users.
– Security measures.
– Reach measurement/marketing.
Categories of data subjects
Visitors and users of the online offer (hereinafter we also refer to the data subjects collectively as „users“).
Withdrawal of your consent to data processing
Some data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of objection
You may object to the future processing of data relating to you at any time in accordance with the statutory provisions. In particular, you may object to processing for direct marketing purposes.
Security measures
We take appropriate technical and organisational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.
The measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access to, input, disclosure, ensuring availability and segregation of the data. We also have procedures in place to ensure the exercise of data subjects‘ rights, deletion of data and response to data compromise. Furthermore, we already take the protection of personal data into account in the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings.
Cooperation with processors, joint controllers and third parties
If, in the course of our processing, we disclose data to other persons and companies (processors, joint controllers or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, is necessary for the performance of the contract), users have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we disclose or transfer data to other companies in our group of companies or otherwise grant them access, this is done in particular for administrative purposes as a legitimate interest and, in addition, on a basis that complies with the legal requirements.
Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA) or the Swiss Confederation) or do so in the context of using third-party services or disclosing or transferring data to other persons or companies, this will only be done if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to explicit consent or contractually required transfer, we only process or allow data to be processed in third countries with a recognised level of data protection, which includes US processors certified under the „Privacy Shield“, or on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection rules (Art. 44 to 49 DSGVO, information page of the EU Commission).
Right to complain to the competent supervisory authority
As a data subject, you have the right to complain to the competent supervisory authority, the National Commission for Data Protection (https://cnpd.public.lu/en.html), in the event of a data protection breach.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
Right to information, correction, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the „https://“ address line of your browser and the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
– Visited page on our domain
– Date and time of the server request
– Amount of data sent in bytes
– Source/reference from which you reached the page
– Type and version of browser used
– Operating system used
– Referrer URL
– IP address used
– Host name of the accessing computer
This data is not merged with other data sources.
The server log files are stored for a maximum of 14 days and then deleted. The data is stored for security reasons, e.g. to be able to clarify cases of abuse. If data must be retained for evidentiary reasons, it is exempt from deletion until the incident has been finally clarified.
The data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Cookies
Cookies“ are small files that are stored on users‘ computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his or her visit to an online offer. Temporary cookies, or „session cookies“ or „transient cookies“, are cookies that are deleted after a user leaves an online offer and closes his or her browser. In such a cookie, for example, the contents of a shopping basket in an online shop or a login status can be stored. Cookies that remain stored even after the browser is closed are referred to as „permanent“ or „persistent“. For example, the login status can be stored if users visit them after several days. Likewise, the interests of users can be stored in such a cookie, which is used for range measurement or marketing purposes. Third-party cookies“ are cookies that are offered by providers other than the responsible party that operates the online offer (otherwise, if they are only the latter’s cookies, they are referred to as „first-party cookies“).
We do not use temporary or permanent cookies!
If users are ASKED for consent to the use of cookies (e.g. in the context of a cookie consent), the legal basis of this processing is Art. 6 para. 1 lit. a. DSGVO. Otherwise, the users‘ personal cookies are processed in accordance with the following explanations within the scope of this data protection declaration on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) or insofar as the use of cookies is necessary for the provision of our contract-related services, pursuant to Art. 6 para. 1 lit. b. DSGVO, or if the use of cookies is necessary for the performance of a task which is in the public interest or is carried out in the exercise of official authority, pursuant to Art. 6 para. 1 lit. e. DSGVO.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/ or cookie deactivation site of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that not all functions of this online offer can then be used.
Google Analytics
This website uses the „Google Analytics“ service on the basis of our legitimate interests in optimising and analysing our online offering within the meaning of Art. 6 Para. 1 lit. f. DSGVO the service „Google Analytics“, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses „cookies“ – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
Google LLC complies with European data protection law and is certified under the Privacy Shield agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and shortened there. This shortening eliminates the personal reference of your IP address. The user’s IP address transmitted by the browser is not combined with other data stored by Google.
Under the terms of the data protection agreement that we, as website operators, have concluded with Google Inc., the latter uses the information collected to evaluate website use and website activity and provides services related to internet use.
The data collected by Google on our behalf is used to evaluate the use of our online offer by individual users, e.g. to create reports on website activity in order to improve our online offer.
You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en.
Alternatively, you can prevent Google Analytics from collecting data about you within this website by clicking on this link (IMPORTANT: insert opt-out link). By clicking on the above link, you will download an „opt-out cookie“. Your browser must therefore generally allow cookies to be stored for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.
Here you will find further information on the use of data by Google Inc:
– https://policies.google.com/privacy/partners?hl=en (data collected by Google partners).
– https://adssettings.google.com/authenticated (Settings about advertisements shown to you)
– https://policies.google.com/technologies/ads?hl=en (Use of cookies in ads)
Demographic characteristics with Google Analytics
Our website uses the „demographic characteristics“ function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the item „Objection to data collection“.
Google Maps
This site may use the map service Google Maps. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4.
House, Barrow Street, Dublin 4, Ireland.
In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google Web Fonts for the purpose of uniform font display. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
7 / 9Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/ .
More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
IP anonymisation
We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google truncates your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmitting it to the USA. There may be exceptional cases where Google transfers the full IP address to a server in the USA and truncates it there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.
Browser Plugin
The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You can also prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to our website: Deactivate Google Analytics.
For details on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Order processing
In order to fully comply with the legal data protection requirements, we have concluded an order processing agreement with Google.
Order processing
In order to fully comply with the legal data protection requirements, we have concluded an order processing agreement with Google.
privacy statement
Responsible body
The responsible body for data processing on this website is:
Agencia Auto Vehiculos Exclusivos S.L.U.
Calle Las Galletas 1L6
38632 Guargacho
España
The controller decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).
Revocation of your consent to data processing
Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of complaint to the responsible supervisory authority
In the event of a breach of data protection law, you as a data subject have the right to lodge a complaint with the competent supervisory authority, the Agencia Española de Protección de Datos (https://www.aepd.es/).
Right to transfer data
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The information is provided in a machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.
Right to information, correction, blocking, deletion
You have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, the right to correction, blocking or deletion of this data at any time within the framework of the applicable statutory provisions. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the „https://“ address line of your browser and by the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
- Visited Page on our domain
- Date and time of the server request
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- IP address
It finds no merging of these data with other data sources takes place. Basis of the Data processing constitutes Art. 6 Para. 1 lit. b DSGVO, which prohibits the processing of data relating to data for the fulfilment of a contract or pre-contractual measures.
Contact form
Data transmitted via the contact form will be stored including your contact data in order to be able to process your request or to be available for follow-up questions. These data will not be passed on without your consent.
The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or until there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected.
cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our site more user-friendly, effective and secure.
Some cookies are „session cookies“. Such cookies are deleted automatically at the end of your browser session. On the other hand, other cookies remain on your terminal until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser you can monitor, restrict or prevent the use of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. The deactivation of cookies can result in a limited functionality of our website.
The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions requested by you (e.g. shopping cart), takes place on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be dealt with separately in this data protection declaration.
Google Analytics
Our website uses functions of the web analysis service Google Analytics. Provider of the web analytics service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses „cookies. These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.
Google Analytics cookies are set on the basis of Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, if necessary, advertising.
IP anonymisation
We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. There may be exceptions in which Google transfers the full IP address to a server in the United States and abbreviates it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.
Browser Plugin
The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You may also opt out of the collection of data about your website usage, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to our website: Disable Google Analytics.
Details on the handling of user data by Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Order processing
We have entered into an order processing agreement with Google in order to fully comply with legal data protection requirements.
Demographic characteristics of Google Analytics
Our website uses the function „demographic features“ of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of the site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained under „Objection to data collection“.